Contact Us


Contact North Wales Police

You can report crimes and incidents online via our website.

In an emergency

If you need urgent assistance you should always dial 999. We aim to answer within 10 seconds.

Call 999 if:

  • a serious offence is in progress or has just been committed
  • someone is in immediate danger or harm
  • property is in danger of being damaged
  • a serious disruption to the public is likely

If you're deaf or hard of hearing, use our textphone service 18000.

Or text us on 999 if you’ve pre-registered with the emergencySMS service.

Silent 999 calls

If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.

If it's not an emergency or a general enquiry

If you don't need urgent assistance, or have a general enquiry, you should dial 101 (our non-emergency number).

If you're deaf or hard of hearing, use our textphone service on 18001 101.